Have you ever been to any public workshops or meetings held by the city? Maybe a workshop on the new bike lane that your block will get next spring, or the hearing about the redevelopment of an art shop into a high rise?
If you're like most people, you never even hear about these meetings. But if you talk to the team leading the meeting they'll tell you that they've engaged with and have the support of the community. This mismatch erodes trust when changes happen abruptly and disruptively.
We need a new system for engaging people with local governments. A convenient way to stay connected that isn't overwhelming and a way to dive deep when it's something you care about.